Client Reviews: In Their Own Words

Upon completion of a class our attendees are asked to review their experience with us via the industry’s top review site, Metrics That Matter. Read what they have to say.

My first training class after finishing college was at . The next class I attended was at MAX Technical Training.  —  I have attended several classes since —  all at MAX! – Adam T., MidMark Corporation


It’s so refreshing to have an instructor in the room with me who can apply what I’m learning to my real-world problem solving. Kevin M., Great American Insurance



Learning a lot. It’s nice to be able to take the training from the comforts of my own home without having to deal with traffic and the long drive. Thank you for taking the time to set this up for me! It’s been a great experience thus far and I would definitely recommend it to others. -Jason L. dunn humby

I was skeptical on how this would work out, training virtually, but it worked out great and since I’m a remote employee I really appreciated the option. Katherine S., Vantiv



MAX facility is great.  Nice place to learn and concentrate.  Staff is very nice and pleasant.  Nice snacks to let me concentrate on the material. – Pat B., Cincinnati Bell

Very conducive to learning. – Erma F., University of Cincinnati

Personal feel, small classes. – Danny T., Cincinnati Bell

The facilities are very nice, the snacks & breakfast items were appropriate & not too heavy.  I really enjoyed taking classes here! – Laura W., INC Research

MAX provides a very comfortable and relaxed environment for training.  I especially liked that MAX provided drinks, snacks, pen, highlighter, etc. – David S., Belcan

Thank you!  Staff at MAX is outstanding! – Jason T., Pomeroy



MS-20696: Managing Enterprise Devices & Apps using System Center Configuration

Training content was more than apt, filling in all of the blanks that I’d sought out with taking this course.

MS-10961: Automating Administration w/ Windows PowerShell

I was actually pleasantly surprised how relevant the class was to real world. There were several scripts I intend to expand upon in our current environment, as they lay down the framework of several tasks I need to perform routinely.

MS-20696: Administering System Center Configuration Manager and Intune

Tim O’Connor always provides excellent lecture. I would actually like to see increased lecture time in the accelerated classes, and less emphasis on lab work. I feel the real benefit that cannot be had elsewhere or at a later date, is the instructor’s time. I will gladly return to take more training from Tim. Thanks!

MS-20410:  Installing and Configuring Windows Server 2012R2

Tim is PHENOMENAL… Unbelievable “real world”experience, that applied greatly to the material.

Tim was one of the best training instructors that I have had.

Tim was a great instructor, providing a ton of real world examples.

Microsoft System Center

Tim O’Connor is a professional, and not only possesses expert level knowledge on a wide variety of subjects, but is able to explain and present them in a way that can be absorbed and applied easily.  Tim delivered outstanding on ­the­ spot lectures on topics related to System Center Configuration Manager, Active Directory and PKI. This tied together much of the knowledge I’ve been seeking on deploying SCCM as a service, and how to use SCCM in the future.

MS-10961: Automating Administration with Windows PowerShell

Mike Smith is an excellent instructor. His passion for knowledge transfer along with his skills and experience make him a great instructor. I can easily see why he consistently received the MVP award from your organization.Keep up the great work Mike!

Mike is extremely versed on the subject matter, and explains things in a clear manner that was easy to follow. Kudos. : )

MS-20331: Core Solutions of Microsoft SharePoint Server 2013

Mike was very engaging and a great presenter with a good balance of his own examples and diagrams in addition to the course materials. 

“Mike is great. He’s a true expert and is able to keep the content fresh.”


MS-55037: Microsoft SharePoint Server Content Management for SharePoint 2013 and 2016

“Very grateful for Mike’s patience and immense knowledge. We are a chatty group with a lot of specific questions for a specific use case, but I feel that Mike balanced answering our questions about specific needs while also making sure we understood the main concepts of the course very well. I feel that I learned a lot about how to fix our current problems, but also learned a lot about SharePoint in general.”


ITIL® Lifecycle Course – Service Operation

“One of the most enjoyable training classes I’ve attended. All was done well; good mix of group and individual activities. I appreciate the big picture included with the minutia.”


ITIL® Foundation Course

“As a developer I had little knowledge of ITIL. This course was extremely helpful and I truly think I can bring more to my project.”


ITIL® Capability Course OSA – Operational Support and Analysis

“Great class that will help head the company in best practices for ITIL. Can’t wait to come back.  Thanks!”


Effective Project Management

“Really enjoyed “filling in the gaps” in my PM process.  It will help my job!

“Excellent program.  Now I clearly understand the critical importance of “preparing” for a project.”

“I learned a tremendous amount of info!”


Certified Secure Programming

“Loved the demonstrations of how things can be hacked or compromised.  Will definitely like to come back and re-sit this class – lots to learn.  Would like to bring Systems Admin from my company to this class.”


Custom Business Analysis Project Class

“Not sure I have attended a class before where I could not think of suggested improvement — very good!”

“Class flow was wonderful.”

“I will be able to apply what I’ve learned as soon as I go back to my desk.”

“Very well taught and organized.”

“Excellent, easy to understand/follow.  Group activities were very helpful to help me apply what we learned.”

“Very informative.”

“Great class!”



CPDE, Certified Process Design Engineer

“I really enjoyed the CPDE class delivered at Max Technical Training.  I have been excited about ITIL Framework and its application here at UC and am now in a position to stand up the Program. This class, it’s content and tools, are just the right “how to” develop a program and exactly “how to” stand up each process and continually improve it!

I am certain the knowledge and tools I now have as a CPDE will contribute greatly to the success of the program and in fact ease and speed the standing up!  I look forward to sharing that success as we progress in our program maturity.

I highly recommend this class for anyone who is starting a process best practice program at their organization regardless of framework.

Thanks Denise.  It is always a pleasure working with you and your team.”

Erma Fritsche, Asst. Director, Service Management, University of Cincinnati